Friday, February 24, 2012

8 Retail Predictions That Will Come True



1. Self serve kiosks will become a prominent option with retailers and restaurants.  

2. Mobile payment will replace debit cards.

3. Bricks and mortar will continue to outsell online retailers.

4. Significant increase in retailers offering personalized-custom options.

5. Mobile marketing with consumer targeted geo-fencing will become the new junk mail.

6. Convenience stores will become quick serve restaurants.

7. Technology will be everywhere within retail and will create job elimination.

8. Re-dedication to the consumer experience vs. a strong focus on price and product. 



2 comments:

  1. The "technology everywhere" in retail will enable the stores that focus on the basics of the shopping experience (welcome, smile, thank you) to make a real difference.

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  2. Thanks for your comment & I agree with you that retail needs to deliver a premium at-store market experience. Omni-channel marketing is a must in these times & the sooner retailers figure it out the sooner they will be more successful!

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